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01 Feb 2022
Report: The Secrets for Delivering a Winning Experience in Hospitality
The challenge for any operator is that as customers, as consumers, as human beings, we’re all different. You cannot please everyone all of the time, however those operators that can get close will be the ones that succeed. This free whitepaper from KAM Media focuses on three examples of customer groups or occasions where they think hospitality "could and should do better".
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