The rise of the digital worker
Hospitality businesses are used to hosting digital workers, but how can they be better utilised by hotels, restaurants and bars to take the load off full time staff and streamline efficiency? Digital workers can automate processes such as reservations, invoice processing, onboarding and more, allowing front of house to focus on elevating the customer experience. HOSPA's Jane Pendlebury hosts this session examining what place digital workers have in the future of hospitality.