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The psychology of design
In hospitality design, everything comes down to prompting specific behaviours and emotions in your guest or customer. But what are the impacts that changes in lighting, tones, scents, acoustics and furnishings have, and how do we decide to navigate these to the benefit of hospitality businesses? Designers and operators are joined by a psychologist Karen Fewell to discuss how considerate designs can positively impact a hospitality experience.
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